Testimonials
Sixteen years of makers asking. Sixteen years of us building.
Every feature here started as a seller's email. For sixteen years, makers asked and we shipped, request by request. Every quote is from an active seller, and every name links to their live store.
30 days free. No credit card.
I always recommend IndieMade to other makers every chance I get.
Buttercream Dolls →In their words.
Unedited, unpaid, and occasionally in all caps.
“I previously used Shopify and Etsy Pattern, and I realize no product has it all. So far IndieMade has worked best for us.”
“I'm surprised that more people don't talk about IndieMade. It's so easy to use and the customer service is amazing.”
“IndieMade has been the most prompt in replying. Not that there's a race, but I contacted 3 other companies the same day I contacted IndieMade, and nada.”
“I was on IndieMade years ago and I am amazed at how much the site has changed. The variety of themes is outstanding, and as it has always been, support is top notch!”
“I talked with another artist who is on IndieMade and asked their impressions. He said the customer service is beyond wonderful. I wholeheartedly agree!”
“This is my first website outside of using a marketplace like Etsy, and you're always so quick to respond and help. I've recommended IndieMade to so many of my small-business mutuals on TikTok and Instagram.”
“You tackled and fixed 95% of the major issues very quickly. That is why I recommend you all over the internet to anyone looking to start their own site.”
“Where do I go to give you my payment details? I don't really need to wait for the 30-day trial to end, I LOVE IndieMade!”
“You and your team are so awesome. I really appreciate the unyielding support you have provided me throughout this process. This summer we did it, and I am so thrilled!”
“I'm super happy with how my website looks and over the top appreciative of all the help. If I could hug you I would 🤗”
“I always appreciate getting an actual human when I contact IndieMade support. And you always take care of things quickly.”
“You and your team give the best support for people like me. You have spent a lot of time helping me out which I truly appreciate. I think that you could certainly raise your prices as it is an extremely good deal right now. I for one would not hesitate to pay more.”
“As always, stellar support and help, unmatched anywhere as far as I know.”
“I am so grateful to you at IndieMade. You are always so helpful, you folks continue to be the very best.”
“I love and appreciate the recent updates, especially the upgraded order receipts and packing slips and all the options to customize them. Everything looks very professional. You've rolled out some amazing upgrades over the last few months!”
“I've been enjoying making my website more custom to my needs, and the IndieMade support team is always so helpful.”
“I left IndieMade over a year ago for an alternative and I've been severely disappointed, I'd like to come back!”
Louise Goalby Illustration →“I didn't expect a response on holidays, but I should have known. You guys are the best!”
“Thank you for taking the time to address my concerns and actually take action on them. Amazing service, as always.”
“I have to say I'm quite taken aback by the speed of your responses. It's not what I'm used to.”
“Truly love the quick responses I always receive, thank you!”
“You have made my shop life easier and I appreciate it, thank you!”
“Great service and support I've come to depend on and appreciate so much.”
“So much is added, wow! I like the new look as well. Y'all did a great job.”
“It works perfectly and I'm so happy! You guys are awesome and have great customer service.”
“I have to say how impressed I am with the customer service and response time.”
“You did promise you could make this webpage work for what I needed, and you came through with flying colors.”
“Thank you for your very fast response. I've had so much trouble getting responses from a couple of other places I've been doing business with, I really appreciate it.”
“Y'all are really good about making things work, when it's possible, and I love that so much! I don't know what I would do without the help you always give me.”
“Wow, super fast! I thought it was just me who worked Saturday nights. Much appreciated!”
“Holy smokes, that was fast. Thanks for being my lifesaver, once again!”
“I always try to get folks to use you because you have the best tech support.”
Your store could be the next quote here.
Thirty days free. No credit card. Real humans answer your email, that's kind of our whole thing.
30 days free. No credit card.